Effective Date: 1st April 2025
Last Updated: 1st April 2025
Nunuzi, a platform owned and operated by Saron Management Group Ltd, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using the Nunuzi website or services, you agree to the terms outlined in this Privacy Policy.
We collect information to provide better services to our users. The types of information we collect include:
Name
Email address
Phone number
Delivery address
Payment information (processed via third-party gateways)
Business registration details (for merchants)
IP address
Browser type and version
Pages visited and time spent
Device information
Referral source
We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can choose to disable cookies through your browser settings.
We use the information we collect to:
Provide, operate, and improve our services
Process orders and transactions
Communicate with you (customer support, promotions, updates)
Enable merchant onboarding and support
Monitor platform activity and prevent fraud
Comply with legal obligations
We may share your personal data in the following situations:
With service providers: For payment processing, delivery, IT support, marketing, etc.
With business partners: Such as delivery riders and merchant sellers, as needed to fulfill orders.
For legal reasons: If required by law, regulation, or court order.
Business transfers: If we undergo a merger, acquisition, or asset sale.
We never sell your personal data to third parties.
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and take personal steps to safeguard your account.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update your data
Request deletion of your data
Object to processing or request data portability
To exercise any of these rights, please contact us at: privacy@nunuzi.com
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before sharing your data.
Nunuzi does not knowingly collect personal information from individuals under the age of 18. If we discover that we have collected such data, we will delete it immediately.
If you are accessing our services from outside Kenya, please be aware that your information may be transferred to, stored, and processed in Kenya or other countries where our service providers operate.
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated” date and, where appropriate, providing more prominent notice.
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Saron Management Group Ltd
Attn: Nunuzi Privacy Team
Email: privacy@nunuzi.com
Phone: +254748123920
Nairobi, Kenya
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